We aim to deliver high‑quality event services. Refunds, when applicable, follow the terms below. Last updated: February 7, 2026.
Refund eligibility
Refunds depend on the signed agreement and project stage.
Non‑recoverable third‑party costs (e.g., venue deposits, talent fees) are not refundable.
Payment processor fees may be deducted according to their policies.
How to request a refund
Contact us via Contact with your project details and the reason for the request.
Timelines
We review requests within 10 business days. Refund timelines depend on your bank or payment provider.
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